Easy Drainage is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us or use our drainage services.
Easy Drainage provides professional drainage services for residential and commercial customers.
Address: Sentinel House, Ancells Business Park, Harvest Crescent, Fleet, Hampshire, GU51 2UZ
Email: info@easydrainage.uk
Telephone: 01483 676141
For data protection purposes, Easy Drainage is responsible for the personal information we collect and process.
We may collect personal information when you contact us, request a quote, book a service or use our website.
This may include:
When carrying out drainage work, we may also collect CCTV survey footage, photographs, inspection findings and information about your drainage system where relevant to the service.
Our website may automatically collect technical information such as IP address, browser type, device information, pages visited and website usage data.
We may use your personal information to:
We do not sell your personal information.
We process personal information only where we have a lawful basis.
This may include:
Contract: Where processing is necessary to provide a quotation, arrange work or deliver our services.
Legitimate Interests: Where processing is necessary to operate our business, manage customer relationships, improve services or protect our systems.
Legal Obligation: Where we must retain or process information to comply with legal, tax or regulatory requirements.
Consent: Where consent is required, such as for certain cookies or marketing communications.
We may share personal information with trusted third parties where necessary to provide our services or operate our business.
These may include:
Third parties should only process your information for authorised purposes and in accordance with applicable data protection laws.
Our website may use cookies and similar technologies to support website functionality, security and performance.
Cookies may include:
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can also control cookies through your browser settings.
We keep personal information only for as long as reasonably necessary.
Retention periods depend on the type of information, the services provided and any legal, accounting, tax, warranty or dispute requirements.
When information is no longer required, we will securely delete, anonymise or dispose of it.
We take reasonable technical and organisational measures to protect personal information against:
However, no online system or internet transmission can be guaranteed to be completely secure.
Under UK data protection law, you may have the right to:
You may also object to the use of your personal data for direct marketing at any time.
To exercise your rights, contact us at:
We may need to verify your identity before responding to your request.
We may only send marketing communications where we have an appropriate lawful basis.
You can unsubscribe from marketing communications at any time by contacting us.
We may still contact you regarding active bookings, quotations, appointments, invoices or ongoing services.
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
If you have concerns about how we use your personal information, please contact us first so we can investigate.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
We may update this Privacy Policy when our services, website, technology or legal obligations change.
The latest version will always be published on our website.
For questions about this Privacy Policy or your personal information, contact:
Easy Drainage
Address: Sentinel House, Ancells Business Park, Harvest Crescent Fleet, Hampshire GU51 2UZ
Email: info@easydrainage.uk
Telephone: 01483 676141
